Trauma-informed support to resolve life challenges through coping, skill developing, and problem-solving.
Crisis intervention to reduce the risk of long-term psychological trauma.
Promote clients' best interests by educating them on their rights, communicating their needs to service providers, and empowering them to self-advocate as partners in the therapeutic process.
Provide information relating to mental health, relationships, community resources, and the insurance system.
Afford opportunities for clients to gain new skills and improve existing ones.
Coordinate client services, ensuring an integrative, collaborative approach from all participating agencies.
Promote equitable access to services by removing barriers to support and advocating for service improvement.
Support clients in navigating bureaucratic systems. Assist in understanding, organizing, and completing complex documents and forms.
Facilitate client connection to external agencies to strengthen their support network. Relevant referrals may include: legal, income assistance, drug benefits, insurance, medical care, psychiatry, psychology, occupational therapy, physiotherapy, massage therapy.